Singapore Airlines started its journey in 1947 and it is the national carrier of Singapore. It is one of the best airlines in the world which got several awards, including, The Wall Street Journal, “Asia’s most admired company” Award, and Nast Traveler’s ‘World’s Best Airline Award. Skytrax, a consultancy organization based in the UK, ranked Singapore airlines as the world’s best airline four times.
Aircraft of the Singapore airlines are Wi-Fi enabled, except for the Boeing 737-800 NG. You could enjoy free Wi-Fi as a complimentary service as well as a paid package while travelling by Singapore airlines.
Details about Singapore Airlines
| Name | Singapore Airlines |
| Parent company | Temasek Holdings |
| Headquarter | Singapore |
| IATA code | SQ |
| ICAO code | SIA |
| Callsign | SINGAPORE |
| Main hub | Changi Airport |
| Inflight Wi-Fi | Yes (free and paid package) |
| Passenger Destinations | 112 |
| Operating aircraft | 144 |
| Social Media | Facebook YouTube |
| Website | singaporeair.com |
Singapore Airlines Wi-Fi Service
Singapore airlines offer free Wi-Fi to its passenger, but complimentary Wi-Fi is not for all. If you are travelling in Suites, First Class, Business Class, PPS Club members, supplementary cardholders and, if you are a KrisFlyer or PPS Club member, you are eligible to get the free Wi-Fi. Apart from these, you could also enjoy paid packages.
Detail on free Wi-Fi
| Travel class | PPS | Non-KF member | KF member |
| Suites / First Class | Unlimited Wi-Fi | Unlimited Wi-Fi | Unlimited Wi-Fi |
| Business Class | Up to 100 MB | Up to 100 MB | Up to 100 MB |
| Premium Economy Economy Class | Up to 100 MB | 2 Hour Chat | No Free Service |
Singapore Airlines Wi-Fi Packages
| Package name/ Plan | Time | Cost | Facilities |
| Chat | 2 hours | USD 3.99 | Optimized for text-only messaging on chat apps like WhatsApp, WeChat, Line, Viber, Facebook messenger, iMessage and InstaChat. This plan cannot be paused. |
| Pro | 100 MB | USD 9.99 | web browsing and emails. |
| Premium | 200 MB | USD 15.99 | web browsing and emails. |
| Surf | 3 hours | USD 15.99 | web surfing |
How to connect to the Singapore Airlines Wi-Fi?
For the complimentary Wi-Fi, you first need to add membership detail at the time of booking the flight whether it is PPS Club or KrisFlyer membership. Later on, while you are on board, you need to be connected to the ‘KrisWorld’ in flight mode. Finally, visit www.singaporeair-krisworld.com and find out the complimentary access option. After selecting the option, you have to fill out a form and then you are done!
When it comes to a paid package, you need to follow a few septs to get connected to the Wi-Fi. For example:
- Turn on Wi-Fi and remember to keep the device in airplane mood
- Select KrisWorld
- Visit www.singaporeair-krisworld.com and choose the package you prefer
- Fill out boxes to make the payment
- When your payment is done, you will be connected to the internet
Frequently Asked Questions
Why is the Singapore Airlines inflight Wi-Fi not working?
Your mobile phone might not be compatible with GSM1800 and the roaming function may not be enabled on the phone.
What is the expected speed for Singapore Airlines inflight Wi-Fi?
The download speed usually varies from 1 Mbps to 8 Mbps and for upload, the range would be from 1 Mbps to 2 Mbps.
Does Singapore Airlines inflight Wi-Fi offer free inflight Wi-Fi?
Yes, the airlines offer complimentary Wi-Fi under some specific conditions
Why do I get disconnected from the Singapore Airlines inflight Wi-Fi from time to time?
It is a really common problem! Please be patient! Try to be connected after a while
Does Singapore Airlines offer paid inflight package?
Yes, you could purchase 4 different packages while travelling.
