A Full Guide To Singapore Airlines Wi-Fi 2024

Singapore Airlines started its journey in 1947 and it is the national carrier of Singapore. It is one of the best airlines in the world which got several awards, including, The Wall Street Journal, “Asia’s most admired company” Award, and Nast Traveler’s ‘World’s Best Airline Award. Skytrax, a consultancy organization based in the UK, ranked Singapore airlines as the world’s best airline four times.

Aircraft of the Singapore airlines are Wi-Fi enabled, except for the Boeing 737-800 NG. You could enjoy free Wi-Fi as a complimentary service as well as a paid package while travelling by Singapore airlines.

Details about Singapore Airlines

NameSingapore Airlines
Parent companyTemasek Holdings
Main hubChangi Airport
Inflight Wi-FiYes (free and paid package)
Passenger Destinations112
Operating aircraft144
Social MediaFacebook   

Singapore Airlines Wi-Fi Service

Singapore airlines offer free Wi-Fi to its passenger, but complimentary Wi-Fi is not for all. If you are travelling in Suites, First Class, Business Class, PPS Club members, supplementary cardholders and, if you are a KrisFlyer or PPS Club member, you are eligible to get the free Wi-Fi. Apart from these, you could also enjoy paid packages.

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Detail on free Wi-Fi

 Travel classPPSNon-KF memberKF member
Suites / First ClassUnlimited Wi-FiUnlimited Wi-FiUnlimited Wi-Fi
Business ClassUp to 100 MBUp to 100 MBUp to 100 MB
Premium Economy
Economy Class
Up to 100 MB2 Hour ChatNo Free Service

Singapore Airlines Wi-Fi Packages

Package name/ PlanTimeCostFacilities
Chat2 hoursUSD 3.99Optimized for text-only messaging on chat apps like WhatsApp, WeChat, Line, Viber, Facebook messenger, iMessage and InstaChat. This plan cannot be paused.
Pro100 MBUSD 9.99web browsing and emails.
Premium200 MBUSD 15.99web browsing and emails.
Surf3 hoursUSD 15.99web surfing

How to connect to the Singapore Airlines Wi-Fi?

For the complimentary Wi-Fi, you first need to add membership detail at the time of booking the flight whether it is PPS Club or KrisFlyer membership. Later on, while you are on board, you need to be connected to the ‘KrisWorld’ in flight mode. Finally, visit www.singaporeair-krisworld.com and find out the complimentary access option. After selecting the option, you have to fill out a form and then you are done!

When it comes to a paid package, you need to follow a few septs to get connected to the Wi-Fi. For example:

  • Turn on Wi-Fi and remember to keep the device in airplane mood
  • Select KrisWorld
  • Visit www.singaporeair-krisworld.com and choose the package you prefer
  • Fill out boxes to make the payment
  • When your payment is done, you will be connected to the internet

Frequently Asked Questions

What is the expected speed for Singapore Airlines inflight Wi-Fi?

The download speed usually varies from 1 Mbps to 8 Mbps and for upload, the range would be from 1 Mbps to 2 Mbps.

Does Singapore Airlines inflight Wi-Fi offer free inflight Wi-Fi?

Yes, the airlines offer complimentary Wi-Fi under some specific conditions

Why do I get disconnected from the Singapore Airlines inflight Wi-Fi from time to time?

It is a really common problem! Please be patient! Try to be connected after a while

Does Singapore Airlines offer paid inflight package?

Yes, you could purchase 4 different packages while travelling.

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